How to Help a Wheelchair User

Providing help to a wheelchair user doesn't have to be awkward or uncomfortable. Wheelchair users are no different from able-bodied people when it comes to getting help from others---sometimes they need it, sometimes they don't. Eliminate any preexisting stereotypes you may have about people with disabilities. Wheelchair users are just as diverse in their personalities, values and capabilities as anyone else. Therefore, the assistance you can provide, if any, depends on the situation, the circumstances and the people involved.

Instructions

• 1

  Ask the wheelchair user if you can help. Do not assume that your help is needed or desired. Do not automatically start helping a wheelchair user. Your actions could do more harm than good. For example, grabbing a wheelchair in an incorrect manner may cause the wheelchair user to lose balance and fall.

• 2

  Listen to instructions. If your offer of help is accepted, the wheelchair user will explain what actions would be helpful. If you do not understand or are uncertain about any of the instructions, clarify before proceeding with any assistance.

• 3

  Think about obstacles. If your assistance involves giving directions, consider physical barriers, distance and other conditions that may hinder the wheelchair user's path. Think about the location of ramps and curb cuts, the accessibility and width of pathways and parking.

• 4

  Do not touch, lean or hang onto a person's wheelchair without consent. If your assistance involves making physical contact with the wheelchair, remember that the wheelchair is a part of the wheelchair user's personal and body space and should be respected as such.

• 5

  If you are assisting a wheelchair user with transferring from his wheelchair to a chair, car or other location, do not move the wheelchair out of reaching distance. If you think the wheelchair needs to be moved, ask the wheelchair user first.

• 6

  When in doubt, ask. Keep in mind that communication is a key factor.