What are the most valuable tips about a commercial cleaning service?
1. Choose a reputable company:
- Get recommendations from friends or businesses, read online reviews, and verify the company's references and licenses.
2. Get a clear understanding of services offered:
- Ensure the cleaning company can provide all the services you require, such as carpets, floor care, window washing, and restroom cleaning.
3. Be clear about your expectations:
- Communicate specific cleaning needs and preferences, and ensure the company is aware of any special requirements.
4. Check for proper insurance and bonding:
- Make sure the cleaning service carries liability, worker's compensation, and property damage insurance to protect you from any potential accidents.
5. Request a detailed estimate:
- Get a written estimate that includes all services and costs, including taxes, additional fees, or charges for supplies.
6. Inquire about security and background checks:
- Ensure the cleaning company hires trustworthy employees who undergo thorough background checks.
7. Arrange for regular cleaning schedules:
- Determine the frequency of cleaning sessions that suit your needs and budget, whether daily, weekly, bi-weekly, or monthly.
8. Consider environmentally-friendly practices:
- Choose a cleaning service that uses eco-friendly cleaning products and practices to prioritize sustainability and reduce environmental impact.
9. Establish clear communication channels:
- Maintain effective communication with the cleaning company, including point of contact, phone number, and email, for any scheduling changes, concerns, or special instructions.
10. Provide access arrangements:
- Ensure the cleaning team has access to the building, office, or property during the scheduled cleaning times.
11. Check references
- Always ask for references from previous clients to get a sense of the quality of their work.
12. Request a sample cleaning:
- Ask the cleaning service to provide a sample cleaning session to assess the quality of their work and compatibility with your expectations before committing to a long-term contract.
13. Evaluate employee attire and professionalism
- Make sure the cleaning crew looks professional and represents your company in a positive manner.
14. Monitor feedback from employees and customers
- Continuously seek feedback from your employees and customers to ensure the cleaning company is meeting your standards.
15. Plan for emergencies
- Have a contingency plan in place in case of emergencies or unexpected situations that may affect the cleaning services.
16. Consider green cleaning options
- Look for a cleaning company that uses environmentally friendly products and practices to reduce your environmental impact.
17. Request regular performance reviews
- Ask the cleaning company to provide regular performance reviews to ensure they're meeting your expectations.