How do you send your American girl to the doll hospital?
Step-by-Step Instructions for Sending Doll to AG Hospital1. Go to the American Girl website and log into your account.
2. Select the "My Account" tab.
3. Select the "My Products" tab.
4. Select the doll that you want to send to the doll hospital.
5. Select the "Return/Exchange" tab.
6. Follow the instructions on the screen.
Additional Tips
* You will need to provide the doll's name, serial number, and a description of the problem.
* You will be able to choose whether to have the doll repaired or replaced.
* The cost of shipping the doll to the doll hospital is not included in the repair or replacement cost.
* The repair or replacement process can take several weeks.
* You will need to provide a return shipping address.
* The doll hospital will send you a confirmation email when they receive your doll.
* You will be able to track the progress of your repair or replacement online.