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How to Compare Visonic Amber to Life Alert

Visonic Amber solutions and Life Alert are personal emergency response systems for older adults that are at risk of having a medical emergency while at home. They provide access to a call center at the push of a button.

  1. Types

    • Familiarize yourself with the types of personal emergency response systems, which include pendant, wristband or clip transmitters. Both Visonic and Life Alert offer pendants and wristbands. In addition to the call center access, the companies offer extra services such as fall monitoring, which detects through a transmitter when the person falls. Of the two companies, only Visonic offers activity monitoring.

    Cost

    • Examine each company's pricing plan and special offers. The price may include renting or buying equipment and fees for extra services. Note if there are any setup or activation fees and whether the company offers free trials of their service.

    Call center

    • Check how Visonic and Life Alert operate their call centers. For example, ask how they train and certify their call center operators. You should also find out what the average response time is from when the transmitter is activated to when a live voice comes on the line.

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