|  | Family Health | Seniors Health

The Best Medical Alert Systems for Seniors

Being alone and having a medical emergency can be scary for anyone. Medical Alert Systems, also known as Personal Response Systems, are allowing citizens of all ages to live a life of independence, but they're typically marketed to seniors. Since many companies makes similar claims, be sure to investigate and interview each product carefully before agreeing to a contract.

  1. Battery Backup

    • A quality medical alert system will have a backup plan for when power is out. Having a good battery backup will ensure the device is properly working during a storm or power outage. Backup systems need to last 24 hours or more, and be sure to consider the battery life of the pendant/wristband.

    Easy to Use

    • Large print, large buttons and ease of use make a great system. Make sure the batteries are easy to remove and replace. If problems arise, instruction booklets needs be easy to read and understand.

    Customer Service

    • Quality customer service is a must. A good company will provide for timely maintenance and replacement of parts. Companies that don't sound professional over the phone need to be avoided. Be aware of inappropriate sales tactics that include salespeople arriving to a potential customer's house upon their return home from the hospital. Don't be pressured to buy from a bossy salesperson in person or over the phone. Check with the Better Business Bureau if questions arise about the quality of a company.

    Response Time

    • Quick response is the essence of a medical alert system. According to Acadian Medical Alert Systems, the national standard is to respond to a call for help in 60 seconds. The best medical alert companies are available 24 hours a day, seven days a week and have a response time of less than 60 seconds.

    Staff Training

    • Ask about staff training when evaluating a response system. A good system will have trained staff to assist callers while at the same time notifying 911 responders. According to Lawserver.com, evaluate the quality of the central answering station. Ask if the company is UL-listed. Underwriters Laboratories examines equipment as well as staffing issues. Certification by the Central Station Alarm Association (CSAA) also reflects whether the staff is properly trained.

Seniors Health - Related Articles