How to Write a Letter to UPMC Regarding My Doctor's Appointment

Located in Pittsburgh, Pennsylvania, the University of Pittsburgh Medical Center -- or UPMC -- is an $8 billion health care system with nearly 50,000 employees. UPMC uses innovative ideas and technology to perform cutting-edge and lifesaving procedures. Priding themselves on patient-centered care, you have the option of writing a letter to UPMC regarding your doctor's appointment. You can write about the positive or negative qualities of any doctor's appointment you may have attended. Follow these few steps to ensure your message is taken into consideration.

Instructions

• 1

  Write your letter as soon as possible. Write while your experience is still fresh in your mind.

• 2

  Determine who you want to send your letter to. This is going to largely depend on the nature of your letter. If you are writing about a negative experience, you may want to address quality control or the department head. For positive or thank you letters, you can address the department head or an individual physician or other member of a medical team. This information can be found by conducting a search on UPMC.com.

• 3

  Include as many details as possible. Write down dates, the names of people involved, procedures and the exact location of the event -- UPMC has many locations throughout the city of Pittsburgh and beyond.

• 4

  Convey your message. If you have a complaint, indicate the problem and how you feel the problem can be solved. If you are acknowledging a positive experience, explain what made the experience positive.

• 5

  Provide contact information. Leave your name, a phone number or email address. Make it easy for UPMC to contact you for follow-up if need be.