About Life Alert Careers

Life Alert is a company specializing in personal emergency response systems, particularly for senior citizens. When individuals find themselves in danger, they press a button and automatically get response and help. Those working for Life Alert do so in a variety of ways, such as working as a dispatch operator or a sales representative.

Locations

• The corporate headquarters for Life Alert are located in Encino, California, and a large number of employees work in that complex. However, they also have other locations around the United States. Branches are located in El Segundo, Calif., Ft. Lauderdale, Fla., Tampa, New York City and New Jersey. They hire employees for each of these offices to handle customer calls and complaints, as well as organize and run the operation at an executive level.

Benefits

• Life Alert offers employees a set salary package based on their experience and starting position. In addition to the salary, they receive bonuses for their performance. Sales representatives also earn commissions based on the number of sales they make. Employees have a full benefits package with health, dental, vision and life insurance for themselves, their spouse and their dependents. Vacation days, sick days and personal days are also benefits offered to employees of Life Alert.

Dispatch Positions

• Life Alert has a number of career openings in the dispatch area because they need workers 24 hours a day. When a customer has a problem and needs medical attention, they press a button and are patched through to the dispatch center. The dispatcher calls in the situation and stays on the phone with the individual until help arrives. These employees must have good data entry skills, but also be able to calm and sooth the person until they receive the help they need.

Phone Sales

• Phone sales are the backbone of the Life Alert company. They advertise on television, but also utilize phone sales from their offices. The sales representative makes calls to potential customers who expressed interest in Life Alert, answer questions and attempt to make a sale. They're rewarded with bonuses for making the most amount of sales and commissions on each sale they close. They must have a proven history of sales, experience in selling over the phone and a pleasant demeanor and phone voice.

Executive Level

• Life Alert has careers for those at the executive or management level. These employees work in their offices to manage employees, handle budgetary situations and ensure that the office runs smoothly. Life Alert focuses on hiring employees with both business and health care experience, as well as those with a college degree. The workers must also be willing to travel as needed and work in different locations when the company needs help at a different office.