How to Update an Address in DEERS

The Defense Enrollment Eligibility Reporting System is a database of enlisted personnel and their family members used by Department of Defense, health care and other agencies to determine eligibility for services. The database houses information including Social Security numbers, photos and address information. A family member must be enrolled in the eligibility system before they are able to obtain any of the services they qualify for based on the enlisted members rank and duty station.

Instructions

• 1

  Log in to the Defense Manpower Data Center DEERS website by selecting the option "DOD and/or VA Beneficiaries" then clicking "OK" to accept the usage policy. Next choose your login method on the top right of the screen. Methods offered are using your Common Access Card card or your Defense Finance and Accounting Services Account. A link is provided to update the address on your file and you will not need to provide proof of the address change.

• 2

  Visit the local base identification card office. Present your valid military identification to the representative who will be assisting you and inform them you need to update your address. If you need to update the address for all family members you will need to inform the worker so all dependents can be updated. You may also call your local identification office and request an appointment for this service before going in to avoid any wait times.

• 3

  Call 1-800-527-5602 from Hawaii, 1-800-334-4162 from California, 1-800-538-9552 from all other states. These numbers are to the Defense Enrollment Eligibility Reporting System support office. Advise the representative you need to update your address and provide the security information requested.

• 4

  Fax your address change request to 1-831-655-8317. Include your full name and Social Security number on the request. If all of your dependents need to be updated include their names and Social Security numbers. Indicate if their address is the same as the new one or if different provide the new addresses.

• 5

  Email [email protected] with your full name, Social Security number and the new address.

• 6

  Send a letter to DEERS Support Office, ATTN: COA, 400 Gigling Road

  Seaside, CA 93955-6771 with your name, Social Security number and new address. Include information for any dependents whose addresses need to be updated as well.