How to Track Medicare Claims in Arizona

Although you can visit your local Arizona Social Security office to apply for benefits, Medicare is a federal program. Unlike Medicaid, each state doesn't have its own individual program. In addition to the Medicare Summary Notice you receive with a list of billed services, Medicare also allows you to view account information online. You can track the status of claims submitted by you, your physician or a health care facility. Claims usually must be submitted within one year of receiving treatment.

Instructions

• 1

  Review your Medicare plan to determine if claims are filed. If you're on original Medicare in Arizona, doctors and suppliers are required to file Medicare claims. If you have a Medicare Advantage Plan, a claim isn't necessary. Medicare pays the private insurance company a set amount monthly, regardless of service.

• 2

  Gather your bills and claim information. Simplify distinguishing claims by having your claim number on hand. You can contact the Arizona provider filing the claim if you need a copy of your bill, claim number, claim amount or date of treatment.

• 3

  Create an account at the MyMedicare website (see Resources). Provide your basic personal information and your Medicare number located on the card. Choose a password to access your secure information, including the status of claims.

• 4

  Check claim information by logging into your account. You can also view current benefits and electronic Medicare Summary Notices. Claims are usually in the system within 24 hours of filing.

• 5

  Contact your Arizona doctor or supplier if the claim isn't paid. Check to make sure all information has been submitted properly.

• 6

  Call Medicare at 800-MEDICARE for current claim information. You can listen to a recording of your claim status or speak to a representative, if you prefer. Have your Medicare number ready before calling.