How to Get a New Medicaid Card
Instructions
-
-
1
Gather your personal information before calling to request a new card. When contacting Medicaid, it's helpful to have information on hand such as your Social Security number and case number. You'll be asked to verify your identity by answering security questions based on the information you provided in your application.
-
2
Locate your state Medicaid office. You can find your Medicaid office by visiting the National Association of State Medicaid Directors website. Click on the appropriate state and you'll be linked to a local Medicaid website. The website may have information for ordering a new Medicaid card online. If not, obtain the contact number.
-
3
Call the Medicaid number provided. You'll be given a series of options when you connect. Most Medicaid call centers have an option for ordering a replacement Medicaid card. When you're transferred to a representative, provide your information to have a new Medicaid card mailed to you.
-
4
Print a temporary Medicaid card. Check the Medicaid website to access your case information. The majority of states allow you to access your Medicaid number and print cards as proof of coverage until your card arrives.
-
1