How Do I Find My Group Health Number for the Pinnacle West Insurance Company?

Whether you are visiting your doctor for a checkup or heading to the hospital for emergency care, one of the items that staff will request is the group health number from your insurance policy. Clinic or hospital staff will use your group health number to bill your insurance company for services. If you are a member of Pinnacle West Insurance Co.'s group health plan, you can find your group health number in any of four ways.

Instructions

• 1

  Call Pinnacle West Insurance Co.'s customer service staff. Although Pinnacle West staffers are available by email, calling the company's customer service line (209-526-0213) will yield your group health number more quickly. Staff will ask you a few brief questions to confirm your identity before releasing your group health number.

• 2

  Check your Pinnacle West group membership card. When you first purchased Pinnacle West health insurance, you should have received a group health member card. This card contains important information about your health insurance policy, including your group health number, your policy number and personal identification information.

• 3

  Look on your Pinnacle West insurance policy. The insurer should have sent you a copy of your health insurance policy after accepting you as a member to its group health plan. Check your files to find a copy of the health insurance policy; the group health number should be on the first page of the policy.

• 4

  Ask your benefits manager. If you purchased your group health insurance through your employer, ask your benefits manager about your Pinnacle West group health number. She will have all of the necessary information and can also help if you lost your member card or have other questions about your group health policy.