Computerized Versus Live Patient Information Intake

As new programs and information are available to the health care sector, a greater push to computerized records and charts helps to relieve some of the accuracy and data-sharing challenges facing those in charge of your care. While some offices still use paper and live patient information systems, the distinct benefits of computerized records could take priority over the personalized attention you receive via live record intake. When it comes to speed and user satisfaction, computerized information and records is the clear winner.
  1. Speed

    • Speed is a major factor in deciding between computerized versus live patient information intake. With computerized intake, the information gathered concerning your health history, past conditions and current symptoms are entered into the system and saved instantly so anyone with legal access to your file has the most up-to-date information. Live patient information intake usually occurs with paper or a recording which later must be transcribed and entered into the patient file. This takes longer, risking less complete information during the treatment process.

    Accuracy

    • While all medical personnel strive for accuracy in reporting for patient information, having the ability to type a patient's symptoms directly into the file helps eliminate any issues with losing information in the dictation and transcribing process. However, both live and computerized information intake can be accurate as long as the health care professional is detailed and careful in his reporting.

    Data Transmission

    • Computerized data is far easier to transmit than paper or dictated information. That's because computerized data makes it simpler to send information via networks and email so that several clinics and hospitals have the latest information for one patient. This allows several health care professionals to work on a single case together for the best answers to health issues and diagnoses. When relying on live or dictated information, the data must be put into a paper file or computer file before it can be transmitted to other professionals.

    Satisfaction

    • A 2004 study published in "The International Journal for Quality in Health Care" found that computerized patient record systems increased both user and patient satisfaction. While the study didn't specifically pinpoint the reasons for increased satisfaction, some hypotheses include faster service, better accuracy, quicker admits and better quality of care from better developed health services. If computerized patient information is a priority for you, make sure to ask a clinic or hospital of their information setup before seeking medical care.

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