Information on Starting a Home Health Care Agency

The home health care industry is growing nationwide. People are living longer and being discharged from hospitals earlier. Services may include personal care, therapies, transportation, companionship and care management. Requirements for starting a home care business vary among jurisdictions.

First Steps

• Chambers of commerce and SCORE volunteers assist with business plan development.

  Contact your state authority for licensing information. Develop a comprehensive business plan. Free and low cost assistance in formulating your business plan can be obtained through the U.S. Small Business Administration. Obtain permits and financing.

Policy and Procedure

• Development of clear policies and procedures is key to being licensed.

  Consider hiring a consultant to expedite the start-up process. Develop your office manuals. You will need personnel manuals, emergency management plans, organizational plans and privacy materials to comply with state and federal laws. Books and templates are available to assist you.

Employees

• Licensing requirements vary depending on the type of services that are being provided.

  Recruit staff. Hire an administrator. Perform background, drug screen, education and license checks on potential staff.

Open for business

• A state surveyor will meet with you and go over your policies once required paperwork and fees are received by your governing authority. Plan on working for several months to get to this step. When all criteria are met, you will be able to offer home health services to your community. Put your marketing plan in high gear.