Information on Starting a Home Health Business

Home health care demands are increasing rapidly. People are living longer and families frequently live great distances from aging parents. Cost containment is increasing the frequency of hospitals discharging people who are unable to care for themselves independently.

Plan

• Take advantage of free or low-cost business classes in your community.

  As with any successful venture, a detailed business plan is essential. Include a mission statement, and financial, marketing and organizational plans. The U.S. Small Business Administration and SCORE provide excellent low-cost resources.

Regulatory Issues

• Regulations governing home health-care agencies vary greatly from state to state.

  Check with federal, state, county and city jurisdictions for permit and licensing requirements.

Manuals

• Well-prepared policy, employee and emergency-management manuals are essential.

  Develop office manuals. Consider hiring a nurse consultant that has expertise developing policy and procedure manuals that comply with regulations for your jurisdiction. Templates, books and industry organizations also can expedite this process. Submit your licensing application to the appropriate agencies.

Employees

• The home care team consists of a variety of experts.

  Hire an administrator. Recruit staff. Perform background checks and obtain licensing credentials.

Marketing

• Get the word out that you offer exceptional service. Collaborate with agencies that provide services to the elderly and others with health-care needs. Patience is often required as much of this type of business is generated by word of mouth.