What are factors of care patients can expect?
Factors of care patients can expect include:
Respect for their dignity and individuality: This includes being treated with respect, courtesy, and dignity, and having their individual needs and preferences taken into account.
Information and communication: Patients have the right to receive full and accurate information about their condition, treatment options, and prognosis. They should also be involved in making decisions about their care, and should be given the opportunity to express their preferences and concerns.
Consent: Patients have the right to consent to or refuse treatment. They should be given clear and complete information about the risks and benefits of treatment options, and should be able to make an informed decision about their care.
Emergency care: If a patient requires emergency care, they should be triaged and treated based on the severity of their condition. Patients should not be denied care based on their ability to pay or their insurance status.
Continuity of care: Patients should be able to receive ongoing care for their medical conditions, even if they change provider or location. This helps to ensure that patients receive comprehensive and coordinated care.
Quality of care: Patients have the right to expect the highest quality of care possible. This includes being treated by qualified and experienced providers, using evidence-based best practices, and receiving care in a safe and comfortable environment.
Cultural competence: Providers should be respectful of and responsive to the cultural and linguistic needs of patients. This includes providing interpreters for non-English-speaking patients, and being aware of the cultural beliefs and practices that may affect a patient's care.
Privacy and confidentiality: Patients have the right to expect that their personal health information will be kept confidential. This includes their medical records, test results, and other personal information.
Access to health insurance: Patients should have access to affordable and adequate health insurance coverage. This ensures that patients can receive the care they need without being financially burdened.