What Your Appointment

## What to Expect During Your Appointment

Before your appointment

- Gather your insurance information. This includes your member ID number, group number, and plan type.

- Bring your photo ID.

- Arrive on time for your appointment. If you are late, you may have to wait longer to be seen.

- Bring any relevant medical records or test results.

During your appointment

- The doctor will introduce themselves and ask you about your symptoms and medical history.

- The doctor will perform a physical exam. This may include checking your vital signs, listening to your heart and lungs, and examining your skin.

- The doctor may order tests, such as blood work or X-rays.

- The doctor will discuss the results of your tests and make a diagnosis.

- The doctor will prescribe treatment, such as medication, surgery, or lifestyle changes.

After your appointment

- Fill any prescriptions that the doctor gave you.

- Follow the doctor's instructions for care.

- Make a follow-up appointment, if necessary.

Questions to Ask Your Doctor

- What is the cause of my symptoms?

- What are my treatment options?

- What are the risks and benefits of each treatment option?

- What are the side effects of treatment?

- How long will it take for me to recover?

- What can I do to prevent this condition from coming back?

Preparing for Your Virtual Visit

- Choose a quiet, well-lit location. Make sure you have a stable internet connection and that your device has a camera and microphone.

- Log in to your patient portal. You will need to create an account if you do not already have one.

- Enter the virtual waiting room. You will be able to see and hear the doctor when they are ready to start the visit.

- Bring a list of questions to ask the doctor. This will help you make the most of your time together.

During Your Virtual Visit

- Be honest with the doctor about your symptoms and medical history.

- Ask questions if you do not understand something.

- Follow the doctor's instructions for care.