Can a receptionist at office ask why you want to see the doctor?

In most cases, a receptionist at a doctor's office should not ask a patient why they are seeking medical care. This information is considered confidential and protected by patient privacy laws. The receptionist's role is typically limited to gathering basic information such as the patient's name, insurance details, and reason for visit (e.g., "checkup," "follow-up," etc.). They should not delve into specific details about the patient's medical condition or the purpose of their visit.