What are the broad goals of HCAHPS initiative?

The broad goals of the HCAHPS initiative include:

* Improving patient safety and quality of care. The first and foremost goal of HCAHPS is to improve patient safety and quality of care by identifying areas where hospitals can make improvements. The HCAHPS survey collects information from patients about their experiences with their care in order to help identify these areas.

* Creating a more patient-centered healthcare system. HCAHPS is designed to create a more patient-centered healthcare system by giving patients a voice in their care. By collecting information from patients about their experiences, hospitals can better understand what patients want and need and make changes to their care accordingly.

* Reducing costs. HCAHPS can help reduce costs by identifying areas where hospitals can improve their efficiency. By making improvements to their care, hospitals can reduce the number of patient readmissions and other complications, which can save money.

* Improving the overall quality of life for patients. HCAHPS can help improve the overall quality of life for patients by providing them with a better healthcare experience. When patients have a positive experience with their care, they are more likely to be satisfied with their lives overall.