Winter Safety for Retail Stores

Winter safety procedures for retail stores help minimize the store's liability for costly slip and fall accidents. The property owner carries the responsibility for upkeep of the sidewalk and floors to maintain a hazard-free facility for their customers and employees.

Function

• Any winter safety program needs a good snow and ice control plan. The plan must address indoor hazards and exterior dangers, including vigilance for ice and falling icicles that form on the exterior of buildings. Ice hazards form quickly and turn into dangerous, unsuspecting dangers for pedestrians. Often, surfaces may not appear slippery or icy; however, a clear thin sheet of ice covering the sidewalk puts patrons at risk.

Considerations

• Whether the task is assigned in-house or the retail store owner hires an outside contractor, the owner should plan for snow removal proactively. When dealing with a contractor, discuss the conditions and frequency of service to clear sidewalks or lots. Owners also need an understanding of the equipment the contractor uses, including ice control applications and de-icing products.

Tips

• Accident prevention represents the best approach when it comes to winter safety at retail stores. Besides shoveling sidewalks or driveways, encourage patrons to report potential hazards. In addition, place hazard warning signs in areas of concern.