Computer Operator Duties

The use of computers has become indispensable in almost all sectors and office operations today. This has consequently created a demand for computer professionals to work in different capacities in various segments. A computer operator's job requires the candidate to work with computers on a regular basis and perform a number of activities and functions, depending on the job title and location.

The Required Skill Set

• Ideally, a computer operator should be an active listener, must be a critical thinker and an active learner. The operator must also possess good decision-making capabilities and be adept with troubleshooting. Willingness to help people is also a prerequisite.

General Responsibilities

• The general responsibilities and duties of a computer operator include monitoring and controlling computer and peripheral electronic data processing equipment, and processing the relevant data per operating instructions.

Specific Duties

• Specifically, a computer operator's duties generally include:

  * Entering data into the computer.

  * Taking calls from customers and helping them with computer-related issues. The operator could also be required to connect the customers with a third party to resolve the customer's problem.

  * Maintaining computer data, disks, files and related material and storing them in an orderly manner.

  * Maintaining client databases, retrieving and segregating data and sending it to relevant parties.

  * Troubleshooting in case of emergencies.

  * Keeping a record of the computer use of others for either supervision or security reasons, and setting computer controls accordingly.

  * Keeping track of computer equipment orders and inventory.

  In sum, a computer operator's duties and responsibilities may vary greatly depending upon the job specifications and the sector in which the job is located. Sound computer knowledge and a deft understanding of system operations are the core qualities an applicant must possess.